![]() ![]() Weather permitting, the beautifully designed rooftop pool invites you to linger. ![]() This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). Free services for HRS guests at the Hotel Indigo EL PASO DOWNTOWN (El. Social distancing measures are in place staff at the property wear personal protective equipment a shield is in place between staff and guests in main contact areas periodic temperature checks are conducted on staff guests are provided with hand sanitizer. Disinfectant is used to clean the property commonly-touched surfaces are cleaned with disinfectant between stays bed sheets and towels are laundered at a temperature of at least 60☌/140☏. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Great bar, stellar pool, incredible views.excellent staff Ill be back, this hotel made a work day Monday feel like a vacation week Friday. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. The provision of housing is linked to their trade, business, or profession. Read more than Expedia Verified Reviews for Hotel Indigo El Paso Downtown, an IHG Hotel in El Paso. This property is managed by a professional host. Special requests can't be guaranteed and may incur additional charges. Special requests are subject to availability at the time of check-in. Please note that cultural norms and guest policies may differ by country and by property the policies listed are provided by the propertyĬharges for extra guests may apply and vary according to property policy.Ī cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. This property accepts credit cards cash is not accepted Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges To add insult to injury, I was rudely questioned by the valet upon check out as to why we had so much luggage - sorry for the inconvenience! We will not return.Extra-person charges may apply and vary depending on property policy When I was 19, this might have been ok, but we need our sleep, and this seemed beyond ridiculous for a hotel to have rooms where your bed vibrates with loud bass from the hotel bar until all hours of the night. Once we were placed in a room, we were kept awake until well after 1:00 am with our room vibrating from the club somewhere below us in the hotel. The first room that we were placed in smelled so terribly of sewage that we could not sleep there. We were offered a discount on our room to make up for the inconvenience, but at check-out, there was no discount that I could see on our bill, and when I questioned it, I was shrugged off by the clerk at the desk. Our reservation for connecting rooms for our family was not honored, and front desk staff suggested to me that this mistake was not their problem. Along with a restaurant, theres a snack bar/deli on site. The hippest hotel in El Paso with a cool pool and bar and a restaurant. Hotel Indigo El Paso Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There is potential there for this hotel to be good, but sadly, it falls short. See 127 photos from 358 visitors about rooftop bar, fish tacos, and cocktails. Some patrons just want to hang out on the patio, have a few drinks, and catch up with family and friends instead of screaming over music. They need to decide if they are a hotel or a night club. Someone else in our party had a room closer to the pool and said he couldn't fall asleep due to the noise. We couldn't even hear each other talking at the table near the pool. (Restaurant staff downstairs was phenomenal and offered to bring a dessert order up to the pool.) The music was insanely loud in the evening. Now 90 (Was 120) on Tripadvisor: Hotel Indigo El Paso Downtown, an IHG Hotel, El Paso. Servers were hit and miss they were either completely on top of things, or slow and forgetful which caused some in our large party to be without food or drinks for quite some time. Cons: 5th floor staff was mixed manager (we assume that was her position) was unwelcoming to families with children (even though we are huge tippers), but the bartenders were great. Pros: awesome pool and the front office staff was very polite. We stayed here for two nights and had a very mixed experience. ![]()
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